Terms of service

1. Product Information

We strive to ensure all product descriptions, images, and prices are accurate. However:

  • Colors may slightly vary due to screen settings and photography.
  • Minor variations in stitching, fabric, or finish may occur.
  • We reserve the right to correct any errors in pricing or product details without prior notice.

2. Orders & Payments

  • All orders are subject to confirmation and availability.
  • We reserve the right to cancel any order due to stock issues, pricing errors, or suspected fraudulent activity.
  • Accepted payment methods include [Cash on Delivery / Bank Transfer].

For Cash on Delivery orders, customers must ensure availability to receive the parcel. Repeated order refusals may result in account restrictions.

3. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to logistics or external factors.
  • Shipping charges (if applicable) will be displayed at checkout.
  • We are not responsible for delays caused by courier companies, weather, or unforeseen circumstances.

4. Returns & Exchanges

Returns and exchanges are governed by our Return & Exchange Policy, available on our website.

By placing an order, you agree to that policy, including eligibility criteria, timelines, and processing methods.

5. Order Cancellation

  • Orders may be cancelled before dispatch.
  • Once shipped, cancellation is not possible and standard return procedures apply.

6. Intellectual Property

All content on this website — including logos, product images, designs, graphics, text, and branding — is the property of SohnibyFatima.

You may not copy, reproduce, distribute, or use any content without written permission.

7. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages arising from use of our website or products.
  • We do not guarantee uninterrupted or error-free website operation.
  • Customers are responsible for ensuring product suitability before purchase.

8. Privacy

Your personal information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of your information as described there.

9. Third-Party Services

We may use third-party services such as payment processors and courier companies. We are not responsible for their policies, actions, or service interruptions.

10. Governing Law

These Terms of Service are governed by the laws of the Islamic Republic of Pakistan. Any disputes shall be subject to the jurisdiction of the courts of Karachi.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of the website means you accept the revised terms.

12. Contact Information

For questions regarding these Terms of Service, please contact:

Business Name: SohnibyFatima
Email: sohnibyfatima@gmail.com
Phone / WhatsApp: +92 325 2232772
Address: Karachi